30+ days before departure: 10% cancellation charge.
15–29 days before departure: 25% cancellation charge.
7–14 days before departure: 50% cancellation charge.
Less than 7 days: 100% cancellation charge.
No-show or early departure: No refund for unused services.
Non-refundable bookings: Additional supplier charges may apply if disclosed.
Unforeseen circumstances: Subject to applicable supplier policies and legal requirements.
Refunds: Eligible refunds processed within 7–15 working days after approval, subject to supplier processing.